No, it’s optional but every now and then we have trouble finding our clients during pickup and a quick text message is often better than e-mailing as you’ll typically see it sooner. The driver has limited time to wait so it can make a difference.
Please note that we will only call you in rare cases during pickup when the driver is unable to send a text or email and knows you’re in the area. We do our very best to find our clients and the easiest way to solve booking errors is fast communication.
Yes, Our site has a built in discount which you´ll see at the last stage of checkout before you pay!
Please note that this discount does not apply to the Must See tours at the bottom of our page.
Our online booking system, Bokun, is a very reliable system which automatically reserves your seats from a pool of availability for each tour. Once you’ve completed your reservation you should receive an email from the system with a ticket showing your tour date and information on pickup location and time, or if you choose to travel to the farm yourself, in which case the ticket shows what time to arrive. If you do not receive an email very soon, check your junk mail folder or contact us in case the email address was input incorrectly.
When booking a combo tour, the system automatically books the tour with each operator respectively. Our partners have been operating these tours with us for years, some decades, resulting in smooth transitions between companies.
Yes, the Icelandic horse is technically a pony (we’ll never admit it though) and the maximum weight is 120kg (240lbs).
The age limit on our Laxnes special tour is 7 years, although exceptions can be made if the child has riding experience. Please email us before making a reservation if this is the case.
Icelandic horses are not vaccinated and are therefore susceptible to infectious agents from abroad. Visitors are asked to adopt strict biosecurity measures! Importing the following equipment is strictly prohibited:
- Used riding equipment, such as saddles, bridles, nosebands, pads, rugs, whips, etc.
- Used riding gloves
Cleaning and disinfection:
- Used riding clothes and boots should be washed in a washing machine or dry cleaned prior to entering the country
- Used riding clothes and boots that cannot be placed in a washing machine or dry cleaned should be washed and disinfected as follows:
- Rinse thoroughly with detergent
- Dry
- Spray with 1% VirkonS® (10g per liter of water)
- Store for at least 5 days prior to bringing the clothes into contact with horses in Iceland
More information can be found at MAST’s website.
Our daily tour is designed to work for everyone. Each tour has several guides on hand to make sure everyone gets to have a fun and enjoyable experience. The tours typically start out slowly while everyone gets used to their horses and then the pace picks up. Depending on the group, we then stretch out the group or split it up entirely if there are riders that only wish to walk. This is ultimately up to the leading guide though and general weather and route conditions will play a part in those decisions.
Yes, by default the online booking system assumes no pickup and shows the price for that.
City regulations require us to use bus stops in certain areas, mainly in the City Center and nearby locations
If your residence isn’t in the menu it’s likely either new or falls under a no-pickup zone. The bus stops are numbered in our dropdown menu and the locations can be found here: Bus stops
You can also pick To be determined and contact the farm through info@laxnes.is and we’ll then let you know where we can pick you up.
No, our timetable only allows us to pickup in Reykjavik center or nearby hotels. If you are staying in nearby towns, the capital area has pretty good public transport and we could meet up in Reykjavik.
Please note that for the Laxnes Special tour this excludes Mosfellsbær, where the farm is located. We can pick you up anywhere in that area.